Lockport Union-Sun & Journal —
We made it on our flight, but back in Buffalo there was no luggage. The woman at baggage claim said the workers in New York probably didn’t bother loading the bags. She could call them but most times, she said, when the airline’s baggage area at JFK hears that Buffalo is on on the phone, “they hang up.”
The luggage arrived two days later.
I can guarantee you this: we will NEVER fly Delta again.