Lockport Union-Sun & Journal — This year, I called ahead of time to see if there was a way I could circumvent the hold-time when I called. (The electric has to be turned on before the cable service is, so I have to travel there and turn the power on beforehand.)
Really long story short; “Joe” at TW said I’d not have to call – when I got there — as he would leave instructions to have the cable switched on at an agreed upon timed (after I’d gotten there and turned electricity on). That would be great, I thought. But under the ‘What else is new?’ category, they didn’t do it. No cable. No Yankees. No reprieve.
I had to call Time Warner twice – because the first time the service failed to come on, as I was told it would. And on each call I was on-hold for over 20 minutes. I spent more money getting the thing turned on than I’ll spend on three months service – and that ain’t cheap!
But my wife always has a great frame of mind. Her philosophy, “it’s all good,” is contagious. It helps me cope with issues that I tend to overreact to. So I took on an ‘I don’t give a crap’ attitude when I was there. But in reality, I had to: the septic-pump also failed. (No flushee zee toileto!)
But … it IS all good. That sort of stuff can be repaired or replaced. Some things can’t.
Happy birthday to my all-inspiring wife, Kathie. And, to Gary, thanks for the call. You always make my day.
That’s the way it looks from the Valley.Tom Valley is a Medina resident. Contact him at tvalley@ rochester.rr.com.